Jam - System issue affecting access to certain features – Incident details

All systems operational

System issue affecting access to certain features

Resolved
Operational
Started 2 months agoLasted about 2 hours

Affected

API

Major outage from 8:32 PM to 8:32 PM, Partial outage from 8:32 PM to 9:51 PM, Under maintenance from 9:51 PM to 10:18 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating an outage using the Intercom integration.